subscriptions and payments

SUBSCRIPTION TERMS

By subscribing, you gain access to the KBAI platform in accordance with the selected service plan. Subscription fees, charged either monthly or annually, are determined at the time of purchase and remain fixed until the end of the current subscription period.

Any changes to subscription terms will be communicated at least 3 months in advance and will take effect at the next renewal.

CANCELLATION POLICY

You may cancel your subscription at any time, with the cancellation taking effect at the end of the current billing cycle. Following cancellation, access to subscribed services will be deactivated, and you will retain only basic account access.

If payment is missed for two consecutive months, the subscription will be automatically canceled. Reactivation will require payment of any outstanding balances.

Data associated with a canceled subscription will be permanently deleted after 6 months and cannot be recovered.

INVOICING AND PAYMENTS

Invoices are issued at each billing cycle and sent to your registered email. Each invoice includes a payment link, allowing payment through VISA, MasterCard, MB WAY, or Multibanco.

Payments are due within 30 days of the invoice date.

For invoices exceeding €500, payment via bank transfer is available upon approval.

TAXES AND ADDITIONAL FEES

All invoices include VAT in accordance with EU and Portuguese tax regulations.